Delivery Options in Australia:
- Free Express post for orders over $150 (Signature required)
- Free Express post for orders over $150 (Signature NOT required) - please note, selecting this option is a risk. We cannot guarantee safe delivery of your parcel if you select this option, therefore in the unlikely (but possible) event your parcel should go missing, finding a resolution with Australia Post will be your responsibility, we will not be able to provide any compensation.
- Free Standard Parcel Post (i.e. "Snail Mail") on orders under $150
Our SA customers also now have the option of selecting "Pick Up In Store"- just enter your preferred store to pick up from in the Order Notes section during checkout. We'll contact you when it's ready!
Handling time on all orders ranges from 1-2 business days.
- Full Priced items can be returned for a refund or store credit within 14 days of receipt (21 days for international orders)
- Refunds are not offered on Sale items - please see our full Return Policy for more info.
- Please see our full RETURN POLICY for all the info you need including what to do if you receive a faulty item.
Christmas Break 2021 - Returns window extended to 21 days to accommodate public holidays etc. until January 20.
INTERNATIONAL DELIVERY :
We ship to most countries - unfortunately we are unable to ship the United Kingdom as of Jan 1, 2021 due to changes to VAT collection upon leaving the EU.
Duties / customs fees may be payable please check your local duties and be aware that we do not cover this expense.
New Zealand : $15 flat rate - Express - 3-8 business days
Rest of World (except UK) : $35 flat rate - Express - 7-15 business days
International returns are accepted providing the item complies with our return policy - just contact us within 3 business days to initiate your return. Return postage cost is not covered by Impulse Boutique.