POL Clothing was designed with the modern woman in mind. Identifying a gap in the market for contemporary and original clothing ideal for everyday wear, POL clothing was able to carve out a complete ready-to-wear collection with ageless appeal.
By prioritising timeless style over fashion trends the designers of POL clothing have been able to create a considered wardrobe capsule to stand the test of time. With a strong focus on knitwear and elevated wardrobe essentials, you can expect to find that perfect skirt or dress, or an effortless top and pant all with a considered point of difference.
29 products
POL CLOTHING
POL Solar Speckle Knit
POL2782MULTIXS
Regular price $209.00
Made from a gorgeous cotton blend, the Solar Speckle Knit brings a subtle colour pop to your Winter wardrobe.
-Knitted from a filament yarn - multiple colours are twisted together to create a mottled effect.
-Loose fitting ribbed funnel neck.
-Pointelle detailing at the neckline.
-Unfitted silhouette through the body.
-Ribs at the cuffs and hem.
-54% Cotton/28% polyester/18% Nylon.
-Knitted from a filament yarn - multiple colours are twisted together to create a mottled effect.
-Loose fitting ribbed funnel neck.
-Pointelle detailing at the neckline.
-Unfitted silhouette through the body.
-Ribs at the cuffs and hem.
-54% Cotton/28% polyester/18% Nylon.
Our Model Philippa usually takes a 10 in our labels. Her details:
Height : 178cm / 5ft10in
Bust: 89cm / 35in
Waist: 71cm / 28in
Hip : 96cm / 38in
Philippa models almost every style on our website except some denim - and we usually put her in a size 10 / S in brands like Mela Purdie, MEL, MA Dainty, Trelise Cooper.
If we size her up or down it will be noted in the product description so you can better judge the size of the garment against others you're familiar with.
Note that the length of some items may look longer on you if you are not as tall as Philippa!
Just use Ask a Question below if you are unsure about any sizing.
DELIVERY : We offer FREE EXPRESS POST on all Australian orders over $150, and continue to offer Free Standard Postage (or upgrade to express for just $5) on all other Australian orders. Please note Standard Postage is slow - we don't recommend it even without Covid-19 delays!
Our SA customers also now have the option of selecting "Pick Up In Store"- just enter your preferred store to pick up from in the Order Notes section during checkout. We'll contact you when it's ready!
Handling time on all orders ranges from 1-2 business days.
RETURNS:
- Full Priced items can be returned for a refund or store credit within 14 days of receipt (21 days for international orders)
- Refunds are not offered on Sale items - please see our full Return Policy for more info.
- Please see our full RETURN POLICY for all the info you need!
INTERNATIONAL DELIVERY :
We ship to most countries - unfortunately we are unable to ship the United Kingdom as of Jan 1, 2021 due to changes to VAT collection upon leaving the EU.
Duties / customs fees may be payable please check your local duties and be aware that we do not cover this expense.
New Zealand : $15 flat rate - Express - 3-8 business days
Rest of World (except UK) : $35 flat rate - Express - 7-15 business days
International returns are accepted providing the item complies with our return policy - just contact us within 3 business days to initiate your return. Return postage cost is not covered by Impulse Boutique.
At Impulse Boutique / Lumiere Collective we offer loyal customers a 10% discount off full priced products during checkout any time they purchase.
*Conditions apply :
- To become a VIP you must have spent $500 or more with us either online or in store
- Your VIP status needs to be approved by Impulse / Lumiere Head Office before it's activated - if you think you are eligible for our VIP program and your account has not been activated yet please contact us with your name and we will look into it! If you have a VIP account in store but can't make it work online just contact us.
- Existing VIPs must use their registered email address at the checkout (this is how the system identifies you as a VIP) and enter coupon code VIP at checkout when shopping online to get their discount.
Here is what your checkout page might look like :
Where it says "Add a discount code or a gift card" you should enter the code VIP and then click Apply. This will only work if you are using your registered email address and your account is set to VIP. If you believe you should be a VIP and this isn't working for you please contact us! Scroll down for troubleshooting tips.
Once you've applied the discount it should look like this :
You can then proceed to payment and complete your order!
TROUBLESHOOTING :
I believe I am a VIP but I get an error saying "VIP discount isn't available to you right now. Please try logging in to your account or contact Customer Care"
- You may not be tagged as a VIP because you have not shopped with us since February 2020 when we did a major update on our website and some accounts didn't transition to the new platform. Please send us an email and we'll fix it for you!
- You may be trying to checkout with a different email address than the one you originally registered which is connected to your VIP account. The website identifies your VIP status via the email address - so try a different one or email us to solve the issue.
- Check that you are applying it to full price items - VIP discounts only apply to full price.
- VIP discounts won't work in conjunction with other discounts. Try placing a separate order that contains full price items only.
I fit the VIP customer criteria, I have tried all of the troubleshooting methods without success, and I don't want to miss out on the item I want to purchase. What should I do?
Please place your order at full price to secure your item, and email us to request a refund of the VIP discount. We are happy to do this providing you are an eligible VIP, we don't want you to miss out on your favourite things due to tech issues!
POL CLOTHING
POL Tidal Textured Sweat
POL2835BLS
Regular price $249.00Made from a soft Merino Cotton blend, the Tidal Textured Knitted Sweat features a 3D textured stitch and an oversized silhouette.
-Round neckline.
-Oversized fit through the body.
-Dolman sleeves which pull in at the cuffs.
-Scooped hemline.
47% Merino/39% Cotton/14% Elastane.
Philippa wears size S here, she usually wears size 10 in our brands. Her measurements are below.
For a fit more like the model wearing the blue skirt, choose a size up.
Our Model Philippa usually takes a 10 in our labels. Her details:
Height : 178cm / 5ft10in
Bust: 89cm / 35in
Waist: 71cm / 28in
Hip : 96cm / 38in
Philippa models almost every style on our website except some denim - and we usually put her in a size 10 / S in brands like Mela Purdie, MEL, MA Dainty, Trelise Cooper.
If we size her up or down it will be noted in the product description so you can better judge the size of the garment against others you're familiar with.
Note that the length of some items may look longer on you if you are not as tall as Philippa!
Just use Ask a Question below if you are unsure about any sizing.
DELIVERY : We offer FREE EXPRESS POST on all Australian orders over $150, and continue to offer Free Standard Postage (or upgrade to express for just $5) on all other Australian orders. Please note Standard Postage is slow - we don't recommend it even without Covid-19 delays!
Our SA customers also now have the option of selecting "Pick Up In Store"- just enter your preferred store to pick up from in the Order Notes section during checkout. We'll contact you when it's ready!
Handling time on all orders ranges from 1-2 business days.
RETURNS:
- Full Priced items can be returned for a refund or store credit within 14 days of receipt (21 days for international orders)
- Refunds are not offered on Sale items - please see our full Return Policy for more info.
- Please see our full RETURN POLICY for all the info you need!
INTERNATIONAL DELIVERY :
We ship to most countries - unfortunately we are unable to ship the United Kingdom as of Jan 1, 2021 due to changes to VAT collection upon leaving the EU.
Duties / customs fees may be payable please check your local duties and be aware that we do not cover this expense.
New Zealand : $15 flat rate - Express - 3-8 business days
Rest of World (except UK) : $35 flat rate - Express - 7-15 business days
International returns are accepted providing the item complies with our return policy - just contact us within 3 business days to initiate your return. Return postage cost is not covered by Impulse Boutique.
At Impulse Boutique / Lumiere Collective we offer loyal customers a 10% discount off full priced products during checkout any time they purchase.
*Conditions apply :
- To become a VIP you must have spent $500 or more with us either online or in store
- Your VIP status needs to be approved by Impulse / Lumiere Head Office before it's activated - if you think you are eligible for our VIP program and your account has not been activated yet please contact us with your name and we will look into it! If you have a VIP account in store but can't make it work online just contact us.
- Existing VIPs must use their registered email address at the checkout (this is how the system identifies you as a VIP) and enter coupon code VIP at checkout when shopping online to get their discount.
Here is what your checkout page might look like :
Where it says "Add a discount code or a gift card" you should enter the code VIP and then click Apply. This will only work if you are using your registered email address and your account is set to VIP. If you believe you should be a VIP and this isn't working for you please contact us! Scroll down for troubleshooting tips.
Once you've applied the discount it should look like this :
You can then proceed to payment and complete your order!
TROUBLESHOOTING :
I believe I am a VIP but I get an error saying "VIP discount isn't available to you right now. Please try logging in to your account or contact Customer Care"
- You may not be tagged as a VIP because you have not shopped with us since February 2020 when we did a major update on our website and some accounts didn't transition to the new platform. Please send us an email and we'll fix it for you!
- You may be trying to checkout with a different email address than the one you originally registered which is connected to your VIP account. The website identifies your VIP status via the email address - so try a different one or email us to solve the issue.
- Check that you are applying it to full price items - VIP discounts only apply to full price.
- VIP discounts won't work in conjunction with other discounts. Try placing a separate order that contains full price items only.
I fit the VIP customer criteria, I have tried all of the troubleshooting methods without success, and I don't want to miss out on the item I want to purchase. What should I do?
Please place your order at full price to secure your item, and email us to request a refund of the VIP discount. We are happy to do this providing you are an eligible VIP, we don't want you to miss out on your favourite things due to tech issues!
POL CLOTHING
POL Cocoon Knit
POL2814MIST12
Regular price $319.00Made from a gorgeous mohair blend, the Cocoon Oversized Knit is the elevated yet cosy piece we’ll be wearing all through winter. Featuring a ribbed high neckline, dropped armholes with feature exposed seams, unfitted sleeves that taper at the cuffs, an oversized fit through the body and side splits at the hem. The Cocoon yarn is one of our favourite blends for bringing texture and warmth while still feeling lightweight. Style back with your favourite denim or a soft pant, shown here with the Mela Purdie Tube Pant Rib Knit in meringue colour.
45% Nylon / 24% Acrylic / 17% Mohair / 10% Merino.
Philippa wears size S here, she usually wears size 10 in our brands. Her measurements are below.
Our Model Philippa usually takes a 10 in our labels. Her details:
Height : 178cm / 5ft10in
Bust: 89cm / 35in
Waist: 71cm / 28in
Hip : 96cm / 38in
Philippa models almost every style on our website except some denim - and we usually put her in a size 10 / S in brands like Mela Purdie, MEL, MA Dainty, Trelise Cooper.
If we size her up or down it will be noted in the product description so you can better judge the size of the garment against others you're familiar with.
Note that the length of some items may look longer on you if you are not as tall as Philippa!
Just use Ask a Question below if you are unsure about any sizing.
DELIVERY : We offer FREE EXPRESS POST on all Australian orders over $150, and continue to offer Free Standard Postage (or upgrade to express for just $5) on all other Australian orders. Please note Standard Postage is slow - we don't recommend it even without Covid-19 delays!
Our SA customers also now have the option of selecting "Pick Up In Store"- just enter your preferred store to pick up from in the Order Notes section during checkout. We'll contact you when it's ready!
Handling time on all orders ranges from 1-2 business days.
RETURNS:
- Full Priced items can be returned for a refund or store credit within 14 days of receipt (21 days for international orders)
- Refunds are not offered on Sale items - please see our full Return Policy for more info.
- Please see our full RETURN POLICY for all the info you need!
INTERNATIONAL DELIVERY :
We ship to most countries - unfortunately we are unable to ship the United Kingdom as of Jan 1, 2021 due to changes to VAT collection upon leaving the EU.
Duties / customs fees may be payable please check your local duties and be aware that we do not cover this expense.
New Zealand : $15 flat rate - Express - 3-8 business days
Rest of World (except UK) : $35 flat rate - Express - 7-15 business days
International returns are accepted providing the item complies with our return policy - just contact us within 3 business days to initiate your return. Return postage cost is not covered by Impulse Boutique.
At Impulse Boutique / Lumiere Collective we offer loyal customers a 10% discount off full priced products during checkout any time they purchase.
*Conditions apply :
- To become a VIP you must have spent $500 or more with us either online or in store
- Your VIP status needs to be approved by Impulse / Lumiere Head Office before it's activated - if you think you are eligible for our VIP program and your account has not been activated yet please contact us with your name and we will look into it! If you have a VIP account in store but can't make it work online just contact us.
- Existing VIPs must use their registered email address at the checkout (this is how the system identifies you as a VIP) and enter coupon code VIP at checkout when shopping online to get their discount.
Here is what your checkout page might look like :
Where it says "Add a discount code or a gift card" you should enter the code VIP and then click Apply. This will only work if you are using your registered email address and your account is set to VIP. If you believe you should be a VIP and this isn't working for you please contact us! Scroll down for troubleshooting tips.
Once you've applied the discount it should look like this :
You can then proceed to payment and complete your order!
TROUBLESHOOTING :
I believe I am a VIP but I get an error saying "VIP discount isn't available to you right now. Please try logging in to your account or contact Customer Care"
- You may not be tagged as a VIP because you have not shopped with us since February 2020 when we did a major update on our website and some accounts didn't transition to the new platform. Please send us an email and we'll fix it for you!
- You may be trying to checkout with a different email address than the one you originally registered which is connected to your VIP account. The website identifies your VIP status via the email address - so try a different one or email us to solve the issue.
- Check that you are applying it to full price items - VIP discounts only apply to full price.
- VIP discounts won't work in conjunction with other discounts. Try placing a separate order that contains full price items only.
I fit the VIP customer criteria, I have tried all of the troubleshooting methods without success, and I don't want to miss out on the item I want to purchase. What should I do?
Please place your order at full price to secure your item, and email us to request a refund of the VIP discount. We are happy to do this providing you are an eligible VIP, we don't want you to miss out on your favourite things due to tech issues!
POL CLOTHING
POL Genus Knit
POL2791IVORXL
Regular price $259.00Made from a beautiful ethically sourced Angora blend, the Genus Tee will bring a sense of fun and softness to your new season wardrobe. Featuring a round neckline, elbow length sleeves with deep cuffs and an unfitted silhouette through the body, think of this style as a knitted t-shirt.
Our Model Philippa usually takes a 10 in our labels. Her details:
Height : 178cm / 5ft10in
Bust: 89cm / 35in
Waist: 71cm / 28in
Hip : 96cm / 38in
Philippa models almost every style on our website except some denim - and we usually put her in a size 10 / S in brands like Mela Purdie, MEL, MA Dainty, Trelise Cooper.
If we size her up or down it will be noted in the product description so you can better judge the size of the garment against others you're familiar with.
Note that the length of some items may look longer on you if you are not as tall as Philippa!
Just use Ask a Question below if you are unsure about any sizing.
DELIVERY : We offer FREE EXPRESS POST on all Australian orders over $150, and continue to offer Free Standard Postage (or upgrade to express for just $5) on all other Australian orders. Please note Standard Postage is slow - we don't recommend it even without Covid-19 delays!
Our SA customers also now have the option of selecting "Pick Up In Store"- just enter your preferred store to pick up from in the Order Notes section during checkout. We'll contact you when it's ready!
Handling time on all orders ranges from 1-2 business days.
RETURNS:
- Full Priced items can be returned for a refund or store credit within 14 days of receipt (21 days for international orders)
- Refunds are not offered on Sale items - please see our full Return Policy for more info.
- Please see our full RETURN POLICY for all the info you need!
INTERNATIONAL DELIVERY :
We ship to most countries - unfortunately we are unable to ship the United Kingdom as of Jan 1, 2021 due to changes to VAT collection upon leaving the EU.
Duties / customs fees may be payable please check your local duties and be aware that we do not cover this expense.
New Zealand : $15 flat rate - Express - 3-8 business days
Rest of World (except UK) : $35 flat rate - Express - 7-15 business days
International returns are accepted providing the item complies with our return policy - just contact us within 3 business days to initiate your return. Return postage cost is not covered by Impulse Boutique.
At Impulse Boutique / Lumiere Collective we offer loyal customers a 10% discount off full priced products during checkout any time they purchase.
*Conditions apply :
- To become a VIP you must have spent $500 or more with us either online or in store
- Your VIP status needs to be approved by Impulse / Lumiere Head Office before it's activated - if you think you are eligible for our VIP program and your account has not been activated yet please contact us with your name and we will look into it! If you have a VIP account in store but can't make it work online just contact us.
- Existing VIPs must use their registered email address at the checkout (this is how the system identifies you as a VIP) and enter coupon code VIP at checkout when shopping online to get their discount.
Here is what your checkout page might look like :
Where it says "Add a discount code or a gift card" you should enter the code VIP and then click Apply. This will only work if you are using your registered email address and your account is set to VIP. If you believe you should be a VIP and this isn't working for you please contact us! Scroll down for troubleshooting tips.
Once you've applied the discount it should look like this :
You can then proceed to payment and complete your order!
TROUBLESHOOTING :
I believe I am a VIP but I get an error saying "VIP discount isn't available to you right now. Please try logging in to your account or contact Customer Care"
- You may not be tagged as a VIP because you have not shopped with us since February 2020 when we did a major update on our website and some accounts didn't transition to the new platform. Please send us an email and we'll fix it for you!
- You may be trying to checkout with a different email address than the one you originally registered which is connected to your VIP account. The website identifies your VIP status via the email address - so try a different one or email us to solve the issue.
- Check that you are applying it to full price items - VIP discounts only apply to full price.
- VIP discounts won't work in conjunction with other discounts. Try placing a separate order that contains full price items only.
I fit the VIP customer criteria, I have tried all of the troubleshooting methods without success, and I don't want to miss out on the item I want to purchase. What should I do?
Please place your order at full price to secure your item, and email us to request a refund of the VIP discount. We are happy to do this providing you are an eligible VIP, we don't want you to miss out on your favourite things due to tech issues!
POL CLOTHING
POL Exon Striped Knit
POL2758NATS
Regular price $199.00A pure cotton knit perfect for layering throughout the cooler weather, the Exon Speckle Knit is a new favourite for easy weekend style.
-Round, ribbed neckline.
-Wide ribbed cuffs.
-Speckled stripes.
-Pointelle detailing throughout.
-100% Cotton.
Philippa wears size S here, she usually wears size 10 in our brands. Her measurements are below.
Our Model Philippa usually takes a 10 in our labels. Her details:
Height : 178cm / 5ft10in
Bust: 89cm / 35in
Waist: 71cm / 28in
Hip : 96cm / 38in
Philippa models almost every style on our website except some denim - and we usually put her in a size 10 / S in brands like Mela Purdie, MEL, MA Dainty, Trelise Cooper.
If we size her up or down it will be noted in the product description so you can better judge the size of the garment against others you're familiar with.
Note that the length of some items may look longer on you if you are not as tall as Philippa!
Just use Ask a Question below if you are unsure about any sizing.
DELIVERY : We offer FREE EXPRESS POST on all Australian orders over $150, and continue to offer Free Standard Postage (or upgrade to express for just $5) on all other Australian orders. Please note Standard Postage is slow - we don't recommend it even without Covid-19 delays!
Our SA customers also now have the option of selecting "Pick Up In Store"- just enter your preferred store to pick up from in the Order Notes section during checkout. We'll contact you when it's ready!
Handling time on all orders ranges from 1-2 business days.
RETURNS:
- Full Priced items can be returned for a refund or store credit within 14 days of receipt (21 days for international orders)
- Refunds are not offered on Sale items - please see our full Return Policy for more info.
- Please see our full RETURN POLICY for all the info you need!
INTERNATIONAL DELIVERY :
We ship to most countries - unfortunately we are unable to ship the United Kingdom as of Jan 1, 2021 due to changes to VAT collection upon leaving the EU.
Duties / customs fees may be payable please check your local duties and be aware that we do not cover this expense.
New Zealand : $15 flat rate - Express - 3-8 business days
Rest of World (except UK) : $35 flat rate - Express - 7-15 business days
International returns are accepted providing the item complies with our return policy - just contact us within 3 business days to initiate your return. Return postage cost is not covered by Impulse Boutique.
At Impulse Boutique / Lumiere Collective we offer loyal customers a 10% discount off full priced products during checkout any time they purchase.
*Conditions apply :
- To become a VIP you must have spent $500 or more with us either online or in store
- Your VIP status needs to be approved by Impulse / Lumiere Head Office before it's activated - if you think you are eligible for our VIP program and your account has not been activated yet please contact us with your name and we will look into it! If you have a VIP account in store but can't make it work online just contact us.
- Existing VIPs must use their registered email address at the checkout (this is how the system identifies you as a VIP) and enter coupon code VIP at checkout when shopping online to get their discount.
Here is what your checkout page might look like :
Where it says "Add a discount code or a gift card" you should enter the code VIP and then click Apply. This will only work if you are using your registered email address and your account is set to VIP. If you believe you should be a VIP and this isn't working for you please contact us! Scroll down for troubleshooting tips.
Once you've applied the discount it should look like this :
You can then proceed to payment and complete your order!
TROUBLESHOOTING :
I believe I am a VIP but I get an error saying "VIP discount isn't available to you right now. Please try logging in to your account or contact Customer Care"
- You may not be tagged as a VIP because you have not shopped with us since February 2020 when we did a major update on our website and some accounts didn't transition to the new platform. Please send us an email and we'll fix it for you!
- You may be trying to checkout with a different email address than the one you originally registered which is connected to your VIP account. The website identifies your VIP status via the email address - so try a different one or email us to solve the issue.
- Check that you are applying it to full price items - VIP discounts only apply to full price.
- VIP discounts won't work in conjunction with other discounts. Try placing a separate order that contains full price items only.
I fit the VIP customer criteria, I have tried all of the troubleshooting methods without success, and I don't want to miss out on the item I want to purchase. What should I do?
Please place your order at full price to secure your item, and email us to request a refund of the VIP discount. We are happy to do this providing you are an eligible VIP, we don't want you to miss out on your favourite things due to tech issues!
POL CLOTHING
POL Nomad Multistripe Knit
POL1784INKXS
Regular price $199.00Made from a pure cotton yarn, the Nomad Multistripe Knit is a new twist on an old favourite. Featuring twisted yarns to create a feature marle stripe, each striped section is finished with external seams to add texture, while a chunky rib pulls in the cuffs and the hem. This turtleneck style features 3 tortoiseshell button detailing on the left side of the neck. This style is designed to be worn a little oversized, we recommend ordering your true size for a fit as pictured on the model. As styled with the Base Pant.
Available in Ink Multi and Natural Multi.
100% Cotton.
Designed in Australia.
Philippa wears size S here, she usually wears size 10 in our brands. Her measurements are below.
Our Model Philippa usually takes a 10 in our labels. Her details:
Height : 178cm / 5ft10in
Bust: 89cm / 35in
Waist: 71cm / 28in
Hip : 96cm / 38in
Philippa models almost every style on our website except some denim - and we usually put her in a size 10 / S in brands like Mela Purdie, MEL, MA Dainty, Trelise Cooper.
If we size her up or down it will be noted in the product description so you can better judge the size of the garment against others you're familiar with.
Note that the length of some items may look longer on you if you are not as tall as Philippa!
Just use Ask a Question below if you are unsure about any sizing.
DELIVERY : We offer FREE EXPRESS POST on all Australian orders over $150, and continue to offer Free Standard Postage (or upgrade to express for just $5) on all other Australian orders. Please note Standard Postage is slow - we don't recommend it even without Covid-19 delays!
Our SA customers also now have the option of selecting "Pick Up In Store"- just enter your preferred store to pick up from in the Order Notes section during checkout. We'll contact you when it's ready!
Handling time on all orders ranges from 1-2 business days.
RETURNS:
- Full Priced items can be returned for a refund or store credit within 14 days of receipt (21 days for international orders)
- Refunds are not offered on Sale items - please see our full Return Policy for more info.
- Please see our full RETURN POLICY for all the info you need!
INTERNATIONAL DELIVERY :
We ship to most countries - unfortunately we are unable to ship the United Kingdom as of Jan 1, 2021 due to changes to VAT collection upon leaving the EU.
Duties / customs fees may be payable please check your local duties and be aware that we do not cover this expense.
New Zealand : $15 flat rate - Express - 3-8 business days
Rest of World (except UK) : $35 flat rate - Express - 7-15 business days
International returns are accepted providing the item complies with our return policy - just contact us within 3 business days to initiate your return. Return postage cost is not covered by Impulse Boutique.
At Impulse Boutique / Lumiere Collective we offer loyal customers a 10% discount off full priced products during checkout any time they purchase.
*Conditions apply :
- To become a VIP you must have spent $500 or more with us either online or in store
- Your VIP status needs to be approved by Impulse / Lumiere Head Office before it's activated - if you think you are eligible for our VIP program and your account has not been activated yet please contact us with your name and we will look into it! If you have a VIP account in store but can't make it work online just contact us.
- Existing VIPs must use their registered email address at the checkout (this is how the system identifies you as a VIP) and enter coupon code VIP at checkout when shopping online to get their discount.
Here is what your checkout page might look like :
Where it says "Add a discount code or a gift card" you should enter the code VIP and then click Apply. This will only work if you are using your registered email address and your account is set to VIP. If you believe you should be a VIP and this isn't working for you please contact us! Scroll down for troubleshooting tips.
Once you've applied the discount it should look like this :
You can then proceed to payment and complete your order!
TROUBLESHOOTING :
I believe I am a VIP but I get an error saying "VIP discount isn't available to you right now. Please try logging in to your account or contact Customer Care"
- You may not be tagged as a VIP because you have not shopped with us since February 2020 when we did a major update on our website and some accounts didn't transition to the new platform. Please send us an email and we'll fix it for you!
- You may be trying to checkout with a different email address than the one you originally registered which is connected to your VIP account. The website identifies your VIP status via the email address - so try a different one or email us to solve the issue.
- Check that you are applying it to full price items - VIP discounts only apply to full price.
- VIP discounts won't work in conjunction with other discounts. Try placing a separate order that contains full price items only.
I fit the VIP customer criteria, I have tried all of the troubleshooting methods without success, and I don't want to miss out on the item I want to purchase. What should I do?
Please place your order at full price to secure your item, and email us to request a refund of the VIP discount. We are happy to do this providing you are an eligible VIP, we don't want you to miss out on your favourite things due to tech issues!
POL CLOTHING
POL Brushwork Skirt
POL2765BLK/NATURA10
Regular price $209.00Made from our exclusive brushwork print linen, the Brushwork Midi Skirt features invisible zip closure at the centre back, a mid-rise waist, and a voluminous full skirt. We love to style it back with the Brushwork Cami.
100% Linen featuring in-house designed Brushwork print.
Philippa is a size 10 wearing size 10 here. Her measurements are below.
Our Model Philippa usually takes a 10 in our labels. Her details:
Height : 178cm / 5ft10in
Bust: 89cm / 35in
Waist: 71cm / 28in
Hip : 96cm / 38in
Philippa models almost every style on our website except some denim - and we usually put her in a size 10 / S in brands like Mela Purdie, MEL, MA Dainty, Trelise Cooper.
If we size her up or down it will be noted in the product description so you can better judge the size of the garment against others you're familiar with.
Note that the length of some items may look longer on you if you are not as tall as Philippa!
Just use Ask a Question below if you are unsure about any sizing.
DELIVERY : We offer FREE EXPRESS POST on all Australian orders over $150, and continue to offer Free Standard Postage (or upgrade to express for just $5) on all other Australian orders. Please note Standard Postage is slow - we don't recommend it even without Covid-19 delays!
Our SA customers also now have the option of selecting "Pick Up In Store"- just enter your preferred store to pick up from in the Order Notes section during checkout. We'll contact you when it's ready!
Handling time on all orders ranges from 1-2 business days.
RETURNS:
- Full Priced items can be returned for a refund or store credit within 14 days of receipt (21 days for international orders)
- Refunds are not offered on Sale items - please see our full Return Policy for more info.
- Please see our full RETURN POLICY for all the info you need!
INTERNATIONAL DELIVERY :
We ship to most countries - unfortunately we are unable to ship the United Kingdom as of Jan 1, 2021 due to changes to VAT collection upon leaving the EU.
Duties / customs fees may be payable please check your local duties and be aware that we do not cover this expense.
New Zealand : $15 flat rate - Express - 3-8 business days
Rest of World (except UK) : $35 flat rate - Express - 7-15 business days
International returns are accepted providing the item complies with our return policy - just contact us within 3 business days to initiate your return. Return postage cost is not covered by Impulse Boutique.
At Impulse Boutique / Lumiere Collective we offer loyal customers a 10% discount off full priced products during checkout any time they purchase.
*Conditions apply :
- To become a VIP you must have spent $500 or more with us either online or in store
- Your VIP status needs to be approved by Impulse / Lumiere Head Office before it's activated - if you think you are eligible for our VIP program and your account has not been activated yet please contact us with your name and we will look into it! If you have a VIP account in store but can't make it work online just contact us.
- Existing VIPs must use their registered email address at the checkout (this is how the system identifies you as a VIP) and enter coupon code VIP at checkout when shopping online to get their discount.
Here is what your checkout page might look like :
Where it says "Add a discount code or a gift card" you should enter the code VIP and then click Apply. This will only work if you are using your registered email address and your account is set to VIP. If you believe you should be a VIP and this isn't working for you please contact us! Scroll down for troubleshooting tips.
Once you've applied the discount it should look like this :
You can then proceed to payment and complete your order!
TROUBLESHOOTING :
I believe I am a VIP but I get an error saying "VIP discount isn't available to you right now. Please try logging in to your account or contact Customer Care"
- You may not be tagged as a VIP because you have not shopped with us since February 2020 when we did a major update on our website and some accounts didn't transition to the new platform. Please send us an email and we'll fix it for you!
- You may be trying to checkout with a different email address than the one you originally registered which is connected to your VIP account. The website identifies your VIP status via the email address - so try a different one or email us to solve the issue.
- Check that you are applying it to full price items - VIP discounts only apply to full price.
- VIP discounts won't work in conjunction with other discounts. Try placing a separate order that contains full price items only.
I fit the VIP customer criteria, I have tried all of the troubleshooting methods without success, and I don't want to miss out on the item I want to purchase. What should I do?
Please place your order at full price to secure your item, and email us to request a refund of the VIP discount. We are happy to do this providing you are an eligible VIP, we don't want you to miss out on your favourite things due to tech issues!
