SHIPPING AND RETURNS

DELIVERY : We offer FREE EXPRESS POST on all Australian orders over $150, and continue to offer Free Standard Postage (or upgrade to express for just $5) on all other Australian orders. Please note Standard Postage is slow - we don't recommend it even without Covid-19 delays!

Our SA customers also now have the option of selecting "Pick Up In Store"- just enter your preferred store to pick up from in the Order Notes section during checkout. We'll contact you when it's ready!

Handling time on all orders ranges from 1-2 business days. 

RETURNS: 

  • Full Priced items can be returned for a refund or store credit within 14 days of receipt (21 days for international orders)
  • Refunds are not offered on Sale items - please see our full Return Policy for more info.
  • Please see our full RETURN POLICY for all the info you need including what to do if you receive a faulty item.

INTERNATIONAL DELIVERY : 

We ship to most countries - unfortunately we are unable to ship the United Kingdom as of Jan 1, 2021 due to changes to VAT collection upon leaving the EU.

Duties / customs fees may be payable please check your local duties and be aware that we do not cover this expense. 

New Zealand : $15 flat rate - Express - 3-8 business days

Rest of World (except UK) : $35 flat rate - Express - 7-15 business days

International returns are accepted providing the item complies with our return policy - just contact us within 3 business days to initiate your return. Return postage cost is not covered by Impulse Boutique.